Shipping Policy
Fast, reliable, and secure delivery services compliant with Indian consumer protection laws.
Standard Delivery
Reliable delivery within India
Features:
- Pan-India coverage
- Real-time tracking
- Insurance included
- Signature required
Express Delivery
Fast delivery for urgent needs
Features:
- Priority handling
- Real-time tracking
- Insurance included
- Dedicated support
International Shipping
Global delivery options
Features:
- Worldwide coverage
- Customs clearance
- Insurance included
- Import duties extra
Detailed Shipping Policy
Comprehensive information about our shipping practices and procedures
Shipping Zones & Coverage
We provide shipping services across India through our certified logistics partners.
International shipping is available to select countries with customs clearance support.
Remote areas may have extended delivery times and additional charges.
All shipments are tracked and insured against loss or damage.
Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Processing time may vary during peak seasons or promotional periods.
Digital products and services are delivered instantly via email/SMS.
Custom orders may require additional processing time as communicated.
Shipping Costs
Shipping costs are calculated based on weight, dimensions, and delivery location.
Free shipping is available on orders above ₹10,000 within India.
International shipping costs include basic customs clearance fees.
Additional charges may apply for remote locations or special handling.
Delivery & Tracking
Tracking information is provided via email and SMS once the order ships.
Customers can track their orders through our partner tracking portals.
Delivery attempts are made during business hours (9 AM - 6 PM).
Failed deliveries result in return to our warehouse with notification to customer.
Risk & Ownership
Ownership transfers to the customer upon successful delivery.
Risk of loss or damage transfers upon delivery to the carrier.
All shipments are insured against loss, damage, or theft during transit.
Claims must be reported within 48 hours of delivery for insurance coverage.
Important Notices
Customer Responsibilities
- Provide accurate delivery address and contact information
- Ensure someone is available to receive the package
- Verify package contents immediately upon delivery
- Report any damages within 48 hours
Legal Compliance
- Compliant with Consumer Protection Act, 2019
- Adheres to E-Commerce Rules, 2020
- All shipments are insured and tracked
- Transparent pricing and clear timelines